Program Assistant

Leeds & Grenville Community Family Health Team

PERMANENT, FULL-TIME 1.0 FTE, PROGRAM ASSISTANT

The Leeds & Grenville Community Family Health Team invites applications for a full-time, (1.0 FTE), Program Assistant. You will be expected to work at either of our locations; Brockville or Gananoque. You will be required to work evenings and weekends as required.

The successful candidate will be primarily responsible for:

  • Providing telephone and office reception
  • Scanning process for Practice Solutions EMR (Electronic Medical Records)
  • The utilization of the EMR as it relates to Program Assistants
  • Booking clients for primary health care providers
  • Assist the health care providers in identifying services; providing program assistance in implementing appropriate health promotion/disease prevention, disease management services
  • Accepting payment from clients for uninsured billing services and issuing transaction receipts
  • Respond to daily health inquiries from clients and provide general information as needed
  • Other responsibilities as assigned

Qualified candidates will possess:

  • Diploma from a recognized Community College/ University in medical office administration/health related field
  • Current experience in a medical/health care setting
  • Experience with electronic medical records (EMR) preferred
  • Excellent communication skills with clients challenged with health issues
  • Ability to work independently and with supervision
  • Ability and willingness to work with the team
  • Understanding and ability to use medical terminology
  • Valid driver’s license and access to a vehicle

Salary to commensurate with experience (range $22.04 – $23.03 / hour). This is a unionized position – SEIU Local 1 Canada. This position is subject to mandatory enrolment in HOOPP (Healthcare of Ontario Pension Plan) & Group Benefit Plan.

LGCFHT is committed to providing a recruitment and selection process that is both inclusive and free from barriers.  Accommodations for job applicants with disabilities are available upon request and will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please submit your cover letter and resume to: lgcfhtcareers@lgcfht.ca